Shopify shopify.com (opens in a new tab)
2021 - 2026
Senior Software Engineer, working on Shop
More than five years at Shopify working on Shop, from building product reviews from the ground up to the Gift Shop on Shop.com.
The start
After six years of agency work across a huge range of clients, I joined Shopify in 2021 to work on Shop, Shopify’s leading marketplace app.
I got to work with incredible teams there for more than five years.
Built from nothing
Some of the most satisfying work is starting with an empty table and watching it fill.
Key moment ·Product reviews
As part of the team, I helped build the reviews functionality into the Shop app from the ground up, and then scale it from nothing to hundreds of millions of product reviews.
Across the app
Shop follows people from finding something they love to it arriving at the door.
After the purchase
I worked on the Tracking features within the app, the part of Shop people open when they’re waiting for something to arrive.
Growth
Growth and general marketplace features, including experiments on cart and checkout.
Keeping it running
Alongside the features came the work of leading, supporting and keeping things up.
Leadership
I oversaw and took the lead on multiple projects and technical designs across all of the teams I worked on.
Reliability
I worked on resiliency and monitoring for the teams I was part of, and kept up on-call and deployment captain responsibilities.
People
I mentored and onboarded new team members, and took part in interview processes.
Most recently
My last stretch at Shopify ran from the systems behind the catalogue to something you can play with.
Key moment · 2024
In 2024 I adopted AI and agentic workflows, working with models from OpenAI and Anthropic.
AI
Building agentic pipelines to generate content and organise products within the app.
Key moment ·Shop.com
The most recent thing I worked on was Gift Shop on Shop.com, a gift guide you explore like a map.
Rather than a list, it’s a canvas of gift guides you can drag around and zoom into, filtered by recipient, holiday, interests, price and brand, with shareable gift lists and a Surprise me button for when you’re stuck.
What's next
I'm passionate about helping others, learning as much as I can along the way and finding the best solution to the problem. If you've got something interesting to build, I'd love to hear about it.